FREQUENTLY ASKED QUESTIONS
Have you fallen in love with the Grassroots Movement brand but have some serious questions to ask? We love being asked questions and ensure all of our customers of website visitors have all the information they need about our brand! If you have any questions you can send us a message about any questions you have regarding any of our products, offers or anything relating to our business at otherwise please feel free to have a look through our frequently asked questions below and see if we've already answered your questions about our products, offers, collaborations and anything else relating to the Grassroots Movement business. We update our FAQ page often depending on the amount of questions we are asked on our website, email and social media accounts! If you feel like we've left something out please contact us with your suggestions!
We are committed to selling high quality, natural hair care products in Australia, which are kind to the environment and minimise the negative impact to the planet.
Thank you for helping us eliminate the use of harmful chemicals and reduce the volume of plastic bottles in every Australian bathroom.
Frequently asked questions
Are you vegan friendly?
Yes, We love animals and ensure all of our hair care products in Australia are not only zero waste, degradable, sustainable and eco-friendly but also vegan friendly.
How much is delivery?
Our delivery fees are calculated during the check out. For orders $100.00 or over (excluding shipping) within Australia shipping is free.
Do you accept returns?
Returns are offered in a case by case scenario!
What payment methods do you accept?
We offer secure payments through our check out section, You can also come in store to purchase or click and collect.
Do you offer wholesale?
Yes! We love offering our natural hair care products in Australia at a wholesale rate! Please email us at Grassrootsmovementaustralia@gmail.com to discuss the steps needed to get our amazing natural hair care range on to your shelves!
I am a blogger/influencer and would like to work with you.
If you love our products and match our brand we'd love to hear from you! Send us an email and contact us on firstname.lastname@example.org
Can you tell me more about your degradable packaging?
Sure! Standard plastic/foil bags are made with 100% non-renewable products and it is not degradable. Our Eco-Friendly Packaging is made with 40 to 60 % renewable wood pulp starch is degradable. Our bags are tested with USA ASTM D-6868 and D-6400 standard which is 100% of wood pulp starch based portion will be dissolved in healthy composable in approx. 120 days with residential composing environment facility balance 40 – 60% of packaging is PE from fossil and it contains an additive that helps to breakdown over approx. ten years. Our bags when disposed and removed and placed in the bin, it will have less problems in managing waste compared with standard plastic PE.
Are you Australian owned?
Yes! Grassroots Movement is committed to selling high quality, natural hair care products in Australia, which are kind to the environment and minimise the negative impact to the planet. Recycled Materials is a key factor in our sustainable solution.
Do you have a store/shop?
We sure do! You can click&collect or just come into the shop to purchase your products although we do suggest calling us first to make sure we have your items in stock as we sell out fast! Our shop is open Tuesday-Saturday 9:00am to 5:30pm located at 5 Castles Drive, Torquay. Victoria 3228.
Where else can I find your products?
We're currently in discussion with several well known stores about having their stores stock our Grassroots Movement range! We will let you know when we're in other locations!
Don't see the question you need answers for? You can ask us any questions by sending us a message either via email or a direct message by clicking on the little green speech bubble in the lower right hand corner!